Your privacy is more than a legal obligation to mm99 — it is a moral responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information.
We don't just comply with the law — we go beyond the minimum standards to ensure your privacy is fully protected
All data transmitted between your device and mm99 servers is protected by SSL 256-bit encryption — the same technology used by Malaysia's leading banking institutions. Your information cannot be intercepted or read by any third party.
Your personal data is stored on servers protected by multi-layered security systems, including firewalls, intrusion detection systems, and regular data backups. Database access is restricted to authorised personnel only.
Only mm99 staff with legitimate business needs are permitted to access member personal data. All access is logged and periodically audited by our internal security team to prevent any misuse.
Mm99 has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
The MM99 mobile app uses biometric authentication and end-to-end encryption to protect your login sessions. Data stored locally on your device is also encrypted to prevent unauthorised access.
In the event of any security incident affecting your personal data, mm99 is committed to notifying you within 72 hours and taking immediate action to contain the damage and protect your account.
This Privacy Policy describes MM99's practices regarding the collection and processing of personal data. By using our platform, you agree to the terms set out in this document. Please read it carefully.
Mm99 values the privacy of every member who uses our platform. This Privacy Policy ("Policy") is published to fulfil our obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal data protection.
This Policy applies to all information collected through MM99's official website at mm99.vg, the MM99 mobile app, customer support channels (live chat, email), and any services provided by MM99 to its members.
As a responsible online betting platform, mm99 adopts a "privacy by design" approach — meaning personal data protection is built directly into our systems and processes from the planning stage, not added as an afterthought.
Important Note: This Policy covers the MM99 platform only. If you access MM99 through a link from a third-party website, that third party's Privacy Policy applies to your session on their site and is beyond MM99's control.
Mm99 collects personal data through various means when you use our platform. Below is a summary of the types of data collected and their purposes:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | Registration form & KYC process |
| Contact Data | Email address, phone number, mailing address | Account registration & profile updates |
| Financial Data | Bank account number, bank name, transaction history | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatic system logs |
| Usage Data | Game history, session duration, favourite games | Activity on the platform |
| Communication Data | Live chat conversation records, support emails | Interactions with the support team |
Mm99 does not collect sensitive personal data such as health information, religious beliefs, or political affiliations unless required by law or necessary for responsible gaming purposes.
Every piece of personal data mm99 collects is used on a lawful basis and for a specific purpose. We will not use your data for any other purpose not stated here without first obtaining your consent.
Mm99 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, there are limited situations where we may need to share your data:
Our Guarantee: Every third party that receives mm99 members' personal data is bound by a data protection agreement requiring them to maintain the confidentiality and security of that information to standards no less stringent than our own.
Mm99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law.
Once the retention period expires, your personal data will be deleted or anonymised in a secure and irreversible manner, in accordance with industry standards for responsible data disposal.
Mm99 continuously invests in robust cybersecurity infrastructure to keep your personal data protected at all times. Key technical measures we employ include:
While mm99 takes all reasonable precautions, no security system in the world is 100% perfect. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by MM99:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
You may request corrections to any inaccurate or incomplete personal data via your profile settings or by contacting customer support.
You may withdraw your marketing consent at any time through your account settings or by contacting our support team.
In certain circumstances, you may request that we restrict how your data is processed while a dispute or investigation is ongoing.
You have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner if you believe your privacy rights have been violated.
Upon account closure, you may request deletion of data that is no longer required for legal or platform operational purposes.
To exercise any of the above rights, please contact the mm99 privacy team by email at [email protected] or via live chat within the platform. We will handle your request promptly and transparently.
The mm99 platform uses cookies and similar tracking technologies to enhance user experience, analyse platform traffic, and maintain the security of your login session.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the MM99 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
The mm99 platform may contain links to third-party websites or services, including game provider or payment service websites. These links are provided for your convenience only.
Mm99 has no control over the content or privacy practices of those third-party websites and is not responsible for their privacy policies. We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information.
Notice: Visiting third-party websites from the mm99 platform is at your own risk. This mm99 Privacy Policy does not apply to those websites.
The mm99 platform is strictly for adults aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.
Should mm99 discover that a child's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians with concerns about this matter are encouraged to contact us directly through our customer support channels.
Mm99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle personal data.
Any material changes to this Policy will be communicated to you via an in-platform notification or email to the address registered to your account, at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Policy.
Effective Date: This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions of the MM99 Privacy Policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the mm99 privacy team through the following channels:
Our dedicated team will handle every privacy-related enquiry seriously and within the stipulated timeframe. We are committed to ensuring the privacy rights of every mm99 member are fully respected.